Expressions: The Blog

Thank You For Your Patience During Our Move!

As we announced during our Moving Sale, we’re very excited to have recently moved to a brand new location!

Luckily, this hasn’t stopped us from offering great deals on top wines. However, the combination of moving our equipment and hot summer heat has led us to hold many of our shipments in the interest of keeping your wine in the same quality as it leaves our temperature-controlled warehouse and safe from damage. We apologize for any inconvenience and we expect to resume shipping on Monday, August 15th (barring another heat wave).

Thank you for your patience during these busy times! We always strive to provide world-class customer service and pride ourselves in our customers’ loyalty. Keep an eye on your inbox for more exciting promotions coming up very soon and our new set for Tasting Videos!



Josh Farrell, Wine Director

The WineExpress Team brings you the latest wine news and exciting recommendations! We’ll talk about what we’re currently drinking and the wines we are looking forward to. There will be a lot of different opinions and we’d love to hear yours too!


  1. Jill Fisch

    August 15, 2016 - 2:09 pm

    It would’ve been nice to inform your customers about your warehouse move. I placed an order over two weeks ago and called four times regarding this order. The first two times I called I was told that the reason for the delay in shipment was the weather. The third time I called I was informed that the delay in shipment was due to the move of your warehouse but that they would have the shipment expedited, that was on Thursday, 8/11. Today, 8/15, I had to call again and was informed that they cannot locate my order because of the move and are not sure when it will be shipped out. This order was a gift and if I would’ve known that it was going to take so long, I would have never ordered from you. I am extremely dissatisfied with the way this situation was handled and will not be doing business with your company again.

    • The WineExpress Team

      August 15, 2016 - 4:45 pm

      Hi Jill, thank you for reaching out to us. We’re deeply sorry about your order. We didn’t expect delays to be this long but unfortunately our move and the hot weather caused us to further delay shipments in the interest of providing quality products. You’ll be happy to hear that we have located your order and expedited its shipping. It is expected to arrive tomorrow. Thank you for your feedback and we hope you’ll reconsider!

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